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As CEO of DISCO, Eric drives the overall strategic direction of the organization, including new market growth, product direction, operational execution and healthy culture.

Eric has over 30 years of experience driving growth for software companies. Prior to DISCO, he was CEO and Board Director for Emburse, a leader in expense management software. Prior to Emburse, Eric held a variety of executive and leadership positions in general management, sales, services, and technology at Adobe, SAP, Concur, and Business Objects. Eric has a BBA in Management Information Systems from the University of Iowa.

He is a seasoned technology veteran with a track record of scaling businesses, building best-in-class products and customer experiences, and developing and inspiring teams. Throughout his career, he has led companies and teams to deliver technology solutions that save customers time and improve their outcomes.

Eric lives in Denver with his wife Jessica and 3 children. In his free time, he enjoys coaching his kids and cheering them on from the sidelines in a variety of sports and activities.

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Michael Lafair has served as our Chief Financial Officer since January 2018. Before joining our company, Mr. Lafair served as the Chief Financial Officer of Offers.com from November 2012 until its acquisition by Ziff Davis, LLC in December 2015.

Following the acquisition, Mr. Lafair served as Global Head of Finance, Ziff Davis B2B until January 2018. Prior to Offers.com, Mr. Lafair served as Chief Financial Officer and General Counsel of All Web Leads, Inc., as well as Vice President and General Counsel of Interlogix, Inc. Mr. Lafair earlier in his career practiced corporate law at Morgan, Lewis & Bockius LLP. Mr. 

Lafair holds a Bachelor of Science in Economics with concentrations in Accounting and Economics from The Wharton School of the University of Pennsylvania and a J.D. from Temple University School of Law.

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Chief Marketing Officer Tom Furr owns strategy and execution across brand, communications, demand generation, sales enablement, field marketing, digital and performance marketing, creative, and communities. In this role, Tom further secures DISCO’s reputation as a technology leader and innovator while establishing legaltech as a fast growing and socially important technology category.

With a career built on driving large scale brand transformation, simplifying and organizing product and brand portfolios and driving category awareness, Tom previously served as the vice president of brand marketing at MongoDB, where he was responsible for how MongoDB shows up in the world. Previously, he was vice president of brand at Vonage, where he helped lead the company's transformation into a leader in the business cloud communications and APIs.

Richard Crum is DISCO’s Chief Product and Technology Officer, overseeing the company’s global product vision with a focus on innovation and customer-centric solutions, as well as DISCO’s engineering teams. Crum has his extensive background in technology and B2B SaaS, and previously led product strategy at Emburse, where he managed solutions for nearly 20,000 companies - many of which were law firms.

Additionally, Crum spent time at Capital One and helped to develop the Smart Pay solution and commercial card products. He also held key executive roles at Mastercard, where he contributed significantly to their growth in commercial payments

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Melanie Antoon has served as our Chief Customer Officer since January 2024, where she is responsible for all functions of Customer Experience, driving customer satisfaction and retention, and developing strategies to deepen our relationships with existing clients and attract new ones.

She first joined us as our VP, Professional Services in November 2019 before becoming our SVP, Professional Services in January 2021. Prior to this, Ms. Antoon held roles as the SVP of U.S Operations at Inventus, LLC, Director of Hosting at Huron Consulting, and VP of Client Services at Catalyst.  Ms. Antoon holds a B.A. in psychology and women’s studies from the University of Wisconsin-Madison and an M.S. in computer science from DePaul University.

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Karen Herckis has served as our Chief Human Resources Officer since January 2024, after joining DISCO in January 2022 as a Human Resources Business Officer. She oversees all People-related functions including HR business partnership, talent acquisition, HR operations, compensation and benefits, and learning and development.

Before joining DISCO, Herckis was Vice President, HR at event management software company Aventri (now Stova). Prior to that, Herckis spent several years at Epiq, where she held a variety of HRBP leadership roles after making a career pivot from Marketing and Communications. Herckis holds a BS in Organizational Communications from The University of Texas at Austin.

Joe Jacobson serves as DISCO’s Senior Vice President of Operations overseeing all aspects of the global operations teams, with a focus on DISCO's Go-To-Market strategy, effectiveness and efficiency to drive demand, grow revenue and retain customers.

Jacobson has extensive strategy, operations and Go-To-Market experience growing B2B SaaS organizations. Before joining DISCO, he held senior leadership positions at Brex and SAP Concur, and has a proven, decades-long track record of success within revenue strategy, operations and business transformation.

Jacobson holds a BA in Journalism from University of Wisconsin at Eau Claire and a MA in Business Communication from the University of St. Thomas.

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Susan Garcia has served as DISCO’s General Counsel and Chief Compliance Officer since October 2024. In this role, she leads all aspects of the DISCO’s legal and compliance efforts to ensure the company operates with the highest standards for privacy, risk management and corporate governance.

Prior to joining DISCO, Ms. Garcia served as General Counsel at WebMD and has also served in senior legal roles in legal technology and media at Thomson Reuters and NBC Universal. She holds a B.A. in government and international relations from Cornell University and a J.D. from the University of Pennsylvania Carey Law School.

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Lauren Caruso has served as our Chief Sales Officer since November 2024 where she is responsible for all aspects of DISCO’s global sales efforts to help further drive adoption of our suite of ediscovery and advanced generative AI solutions among leading law firms and corporations.

Ms. Caruso’s returns to DISCO having previously served as Vice President of North American Sales and other senior sales roles. She has also served in senior sales leadership positions at Second Nature and Tractable and began her career at Am Law 50 firms Milbank, LLP and Skadden Arps. Ms. Caruso holds a B.S. in Counseling and Human Services from the University of Scranton.